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Country View Garden Homes Preventative Maintenance Program

Preventative Maintenance by Apartment

Country View Garden Homes firmly believes in creating a quality leasing experience by maintaining a proactive stand on maintenance issues within our community.   Sounds heavy, right?  To make it simple, we want to make sure that any inconveniences that could happen to you are limited by preventing an issue before it starts.  We have developed an intensive plan to help us do just that.  Periodically or, once a quarter to be exact, we will enter your apartment for  a property inspection.  During this inspection, we will be inspect your water lines, air conditioner, screens, and appliances.  We will also take this time to document any areas of concern, such as damages or housekeeping issues.  So, it sounds like we just through the whole “limiting inconveniences” deal right out the window, huh?  The truth of the matter is that it makes it easier for us to maintain your apartment.  It also helps us to keep costs at the community down, helping us to keep your costs down as well.

An easy example is your air conditioner filter.  A clogged filter will cause your air conditioner to work longer to cool, increasing your electrical cost and shortening the life of your air conditioner. The air conditioner filter is only one part of our inspection, and if that can save you 5% of your a/c electrical cost each month, imagine what happens when we happen to find and correct multiple issues.  That can result in substantial savings!  Most problems, like anything else, don’t just show up overnight.  They accumulate over time.  Think about this, most people change the oil in their vehicle every 3 months/3,000 miles.  Do you absolutely have to?  No.  But the longer you go without that “proactive” maintenance, the higher the risk of further damage being incurred.

Now that we understand the proactive maintenance, let’s discuss the inspection of the property for damage and housekeeping.  In the lease agreement, it states that you are responsible for any damages that you may be found liable for.  This includes doors that have large holes,  walls that have been damaged, broken blinds, and cracked windows or screens.  This also includes housekeeping issues such as bags of garbage left inside or anything that might cause a pest issue.  If we find that the there is a resident  caused issue in the apartment,  you will receive a notice from us. This notice will normally be in the form of a 7-day notice to cure noncompliance letter, unless the situation poses an immediate health/safety concern.  This notice will lay out what violations were found and the steps to remedy the situation.  If you chose not to remedy the problem or the situation persists, this can be grounds to terminate your tenancy.

To sum this up, our proactive maintenance program is intended to not only make your life easier and our workload smaller so that when an emergency does happen, we can dedicate all our efforts towards that situation.  We love being here to assist all of our resident’s as professionally and efficiently as we can.  If you have any questions about our maintenance department or any input in regards to it, please bring it to us by leaving a comment below!  Thank all of you for being resident’s at Country View Garden Homes!

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Yikes! What do you mean I have three days to pay my rent or surrender my apartment?!

Time is money

If you have ever rented and had an emergency where you needed to pay your rent a little later than usual, you may have received one of the these notices.  A Three-Day Notice to Pay or Surrender Possession serves a double purpose.  It gives you a final opportunity to make your rental payment and prepares the property for the eviction process if that payment does not come in.  I’ll let you in on a secret, no property manager enjoys forcefully removing a resident from their home with an eviction process.  Sometimes it is necessary, but never enjoyable.

So let’s say you have received one of these letters, either by hand, or left on your door;  what do you do?  The obvious response is pay your rent, silly!  You will notice that the letter clearly indicates the amount of rents that are currently owed, including any late or accrual fees(such as $5.00 per day after the 6th day of the month).  As long as your payment is made in full before the end date on the notice, the issue is solved and you are in the clear.  If for some reason you are not able to make the payment in the three day window, it is still recommended that you contact the office and discuss the issue.  It may not stop the complaint for eviction being filed, but at least all parties have full knowledge of what is going to happen and maybe a resolution can be reached.  Communication is the key in all of this.

“So does this mean if I surrender my apartment, I am free to leave without penalty?” 

The short answer is no.  The long answer is found in the Lease Agreement in  Section 11 on page 2, which states that you will still be responsible for the apartment until either the unit is re-rented or until the lease ending.  When you move out without paying rent in full for the entire lease term or renewal period, at our demand because you are in default, or have an eviction completed, you have breached the contract and are subject to the penalties of it.

The policy for rent has always been the same with Country View Garden Homes.  All rents are due on the first of every month.  We allow a grace period up to the fifth of the month.  Rent is officially late on the sixth of the month and a $50.00 late fee will be assessed to all outstanding accounts.  A similar policy is used across many different types of payments and the results are always the same. Credit cards, car payments, and mortgages all assess fees when you pay late.  Why would renting be any different?

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